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    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
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    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
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CODE: CHARM4
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CODE: CHARM6
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$10 Off Orders Over $79
CODE: CHARM10
3D Mom & Dad Custom Phone Charm for Holey Phone Cases - Buy This Item, Get a Phone Case Free
SKU:
MYBKJPS147602
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Description
Mom and Dad-they’re the ones who’ve always had your back. This 3D Mom & Dad Custom Phone Charm is a sweet way to carry their love with you, no matter where life takes you. We craft a tender 3D print that captures their warmth-Mom’s gentle smile, Dad’s quiet strength, all the little things that make them your rock.
Clip it to your holey phone case in seconds, and every time you glance at your phone, it’s like a little hug from home. It’s more than a charm; it’s a tribute to the family love that grounds you. Swap it out with other styles, or keep it close as a constant reminder of how lucky you are. Perfect for anyone who wants to honor their parents and carry a piece of family with them.
  • This item cannot be returned unless it is defective or damaged.
  • This item cannot be modified once you finish payment.
  • This item is covered by our 90-DAY RETURN policy.
Devoluciones los 90 días
90 DAYS Return/Exchange Policy
We support a 90-day return policy, if you purchase an warranty, you can extend this period to 180 days

Return & Exchange Service Procedure

  • STEP 1 Contact Customer Service and Request Return Detail. Email: cs@soufeel.com
  • STEP 2 Customer will receive an email notification once your request is approved.
  • STEP 3 The customer packs the package and sends it.
  • STEP 4 Get Refund or Replacement after we receive the products.

FULL COVERAGE Return/Exchange Policy

  • The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy. (We will be responsible for the return postage fees and replacement fees)
  • 1. The product customization information does not match or an error in customization.
  • 2. We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
  • 3. Unclear pictures rendering or lettering
  • 4. Wrong or mismatched size.

NO RETURN & EXCHANGE

  • The following reasons are NOT covered by our 90 day return policy. We are not liable for these issues.
  • 1. Products that exceed the return processing time limit (90 days after the order is signed).
  • 2. The non-quality issue for personalized products.
  • 3. Product damaged by misuse, mishandling, or poor maintenance.
  • 4. Items that have been washed, worn, or soiled and damaged resulting from customer's handling. For safety and hygiene reasons, personal items such as underwear, swimwear, socks, etc.
  • 5. Chose the wrong size for the product.
  • 6. Personal Reasons due to personal taste, change of mind etc.
  • 7. Partial returns or exchange of products from a set item is not acceptable.

Precautions for return and exchange

  • 1. Items that are being returned should be new and unworn. They should be kept in its original condition in which you received them in.
  • 2. Coupon codes expires after use and cannot be restored after return.
  • 3. For personalized products, if you need to cancel or replace the product or replace the personalized content, you will have to pay 30% of the product price as the customization fee. (Special note: Even if you contact us immediately after placing the order to cancel/modify the order, we will charge the corresponding production fee because the customized product will be produced immediately once the order is placed in order to ensure a timely production and delivery. Thanks for you understanding.)
  • 4. We reserve the right to make any changes to this policy at any time. Notification of any changes will be posted on this page. If you have any questions about cancellations or any of our other policies, please contact our customer service.
FREE U.S. SHIPPING
over $55.00
unique design
by one and only
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Genuine
Comfortable Material
90-Day
Returns

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